COLLECTING INFORMATION
Working quickly and calmly, they take essential details about the patient's condition and the exact location. To gather the necessary information and ensure that it is complete and accurate onto a computer system in our software. This information is then passed onto an emergency dispatcher and then used to make important decisions about how best to handle the situation. It is important to collect information on reported cases in order to complete all necessary forms for reporting requirements.
AMBULANCE DISPATCHING
Emergency medical dispatchers are a key part of the ambulance service trust's control Team. Working under the direction of a Team leader, they take the essential details, decide on the type of Response needed and, if appropriate, dispatch the nearest ambulance. Emergency medical dispatcher work of Accident and emergency crews; prioritising calls; giving telephonic advice and using computerised command And control systems.
